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2 comments

We bought a Khovnanian house in Houston They promise to you the best warranty and costumer service, once they get your money they don’t care no more! reporting problems because how the house moves after being built like crooked walls doors with gaps split doors the answer is there is not a perfect house and this is not included in the warranty that is their answer all the time after you insist Barry Ferguson the one in charge gets irritated and start screaming at us

Product or Service Mentioned: Khovnanian Homes House Construction.

Reason of review: Bad quality.

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Anonymous
#1502753

K HOV rushes to get you to settlement, creates a punch list of repairs to be made before you even move in and then ignores you for a year. Sales & design staff were good to deal with, but their workmanship & construction managers suck-they beg you to give them a '10' rating on K Hov survey-DON'T DO IT!

Anonymous
#1494981

KHovnanian builders are cheap builders, cheap building materials, very poor workmanship. The home warranty worth nothing, they will not honor the warranty.

I bought a over $400,000. price house, the 2nd year the beam caved in, rain water started leaking thru windows, foundation crack. 10 year warranty for foundation, reported foundation cracks, for over 3 years they periodically sent foundation guys and engineering personals to the property but never fixed the foundation, telling to monitor the cracks in the winter, when winter is over then they say to monitor it in the summer till the warranty is over, then they said your 10yr. warranty is over, but the problem was reported to them years prior to the expiration of the warranty.

Khovnanian is a reckless, irresponsible builders with no ethics. You will be really sorry if you buy their homes.

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