Khovnanian Homes Reviews

We have issues with LVP cupping in house and it is like an Abbott & Costello Routine trying to get someone to take responsibility. As this development is all subcontracted, I would recommend avoiding this community. If you are up for the challenge, I would recommend you Video and Record as much as possible and maintain a relationship with a good attorney!

User's recommendation: Would avoid this community.

The outer wall of the back house is falling apart. call k hovnanian homes, and it tell me to send a email, Send a email with photos and video. Got a response and it tell me that Outside wall of the house doesn't cover the warranty.

We moved in March 2021 and have had a problem with our newly built home since day one. First there was a large hole in one of the cabinets. I guess they thought we wouldnt notice because it was above the microwave. My island was used as a trash can and then the builder put the countertop on without removing the trash. I only found this out b/c the dishwasher leaked due to not being installed properly and water leaked all over my hardwood floors. Mold started growing inside of the island and the entire thing had to be demolished. Hence the countertop had to be removed and there the trash was revealed. It makes me wonder what is inside my walls. Let me remind you This was a new construction build.

User's recommendation: Do not use this builder. The do no build with respect.

Hello, I am trying to obtain the warranty supervisor's name and contact for The Meadows in Peoria, AZ Thank you

I have a repair crew at my home making repairs for things that were not done correctly. I was told repairs to my sqeaking floors cannot be made due to the ceiling in the basement being finished. This is unacceptable . Am i supposed to not finish my home until after the one year repairs have been made. What if i had hovanian finish the basement when the house was built. How would the repairs be done then. I need this situation taken care of.

User's recommendation: Don't buy from them, they won't make the repairs on things you're supposed to make them aware if.

windows and doors not flashed properly, master bath not insulated or installed properly, has cost me many thousands in repairs, wish i would have known then what i know now, will never buy from them again

Moved into home at Affinity Verrado Buckeye Az on August 28th 2020. Electrical outlets in Master bedroom are not working. Missing cover for electrical unit under kitchen sink. Missing screens for windows. Chip in lid of toilet. All these issues have been promised to be fixed but as of today not one fixed. They get your money then ignore you! Have nothing about the HOA. No card to enter the Heritage Pool.

User's recommendation: Don’t buy from this builder!

Called several times to have issues corrected but have been totally ignored. Electrical outlets in Master bedroom are not working! Cover missing from electrical unit under kitchen sink. Chip in lid of toilet. Missing screens on windows. Was promised all would be fixed. Its been a month now and no response from Khovanian! Very disappointed!

User's recommendation: Don’t buy from this builder!

After 7 years I was cancelled by an insurance company because they state my roof was missing "granules" between the shingles. The roof is supposed to be under warranty for 10 years. Khovnanian, through a neighbor, says unless you have the roof inspected every year, Khovnanian will not honor the warranty. No one in neighborhood has heard of this before. Unacceptable! - Khovnanian should send a reminder to homeowners about this "fine print" gotcha clause.

User's recommendation: BEWARWE ! Warn everyone about this fine print.

Hi KHovnanian Team, As a last resort I am writing this email on the assumption that KHovnanian as a Builder would give their best to satisfy their customers needs as opposed to just closing on the home as per their target timelines to achieve the end targets they are trying to achieve as a company. I am hoping that this company "KHovnanian" is built on the trust of maintaining Satisfying customers as opposed to meet their targets. I am a property owner at Meadowview II - Homesite 43 (Frame Stage Complete) - at Mountain House, California. I signed my contract in May 2020 (during middle of Covid-19 at its peak) and one of 1st 15 buyers who are expected to close their homes possibly in Oct 2020. I have requested for Gourmet Kitchen option since May 2020 and I was always kept on the hope that the management is trying to get it materialized and was just informed only yesterday 09/02/2020, that this option would NOT be provided to the 1st 15 buyers and is actually going to be available only for the next set of buyers who have only starting signing for the homes after the market has really picked up and after May 2020. Considering I am one of those potential buyers who have trusted KHovnanian would do whatever it takes to keep their customers happy, I was expecting Gourmet Kitchen (I have even agreed to take it with the price tag of $7600 which has been offered to the next set of buyers) to be made available for me even if it needs my home closing date delayed by a month or two, however it was surprising to hear back that NOT providing this option to one of the 1st buyers who had requested this option in the 1st place, it seems KHovnanian builders are communicating to me that you would only get what is shown in the model house and they cannot address the same as they have to meet their target for closing the homes by Oct 2020. I agree there are lots of clauses supporting the builder, but I am not writing this email to look into the legal obligations from both ends, however I am hoping KHovnanian considers their customers are the ones who have built this company in so many of these years with TRUST and NOT the targets they have met in these years. Considering a buyer is ready to pay for the option he requested from Day 1 of his contract and the option is available for possible buyers who are closing after Oct 2020, I am just unable to envision my home without this option being provided. Why can't KHovnanian consider the concerns of the customer like me and delay the closing if need be and address the Gourmet Kitchen option for my property? All it takes is consider your customer as a CUSTOMER as opposed to considering him as your target closing number to be reached. Imagine a happy customer can go a long way in terms of providing the feedback and supporting KHovnanian as a Builder. Note: I have already recommended one of my friend to this builder and he has already signed on the Homesite #51 in the same phase and Imagine being me unhappy, I probably would never even utter the builders name for my next set of recommendations in future. I sincerely hope KHovnanian can go beyond their targets and try to address a customer as a CUSTOMER and support in getting my concern resolved. Awaiting a positive reply with loads of HOPE!!!

It had been repaired and the whole front door frame was taken apart and it is soaked and rotting

User's recommendation: Follow up on continued damage.

We were sent a letter of Litigation Against K.Hovnanian. Informing us that we had to sign the paper attachment, send it back that we would be paid the Liquidated Damages in the sum of $3,780.00. this was sent to us September 16,2019 , I've called a number of calls asking and have been given several reasons/ excuses. My latest call was yesterday (2) leaving our number and reason for the call, well, so far NO call backs !! Just want to know why ?? we've done everything that was asked of us. I have the letters they have sent us, PEASE SENT A RESPOND...