Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

This builder touts that they are The First Name in Lasting Value®. If you find a community they are building in...turn around and leave.

The quality of workmanship and poor quality materials are too much! We have had tile issues, scratched Granite, wrong doors installed in interior, mechanical failure, structural issues and now pest infestation due to improper construction. The Customer Service manager that has to pick up the pieces and hear the complaints is a saint...but the company wont stand behind him or their product.

Less then 8 years and we are replacing insulation in the Attic- All of it. $$$$$$

I could go on and on and on...but Just take my advice, buy a tent or camper before you buy one of these homes!

Reason of review: Not as described.

Monetary Loss: $10000.

Preferred solution: Full refund.

  • The Manors At De Lago
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