Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Update by user Jun 29, 2018

Have not heard a word from them despite repeated emails, texts, and calls. They are ignoring all the problems that homeowners in this development are having, some more severe than others, some very severe.

Their attitude seems to be we have your money so you can go to hell. Supposedly at one year out they provide a warranty fix but no one has seen it or been here long enough to see it. Avoid this builder at all costs. I saw their awful Google ratings and should have followed them.

The work is cheap and shoddy and problems abound. They fired the individual builder and are run by some company out of state now.

All they do is build more homes, sell them and forget them. Not just here either from what I see online.

Update by user May 31, 2018

Won't fix A/C unit, driveway cracks, holes in kitchen (taped over), or anything else all of which were promised in a "punch list" at closing. Closing pressure is intense due to short mortgage company commitment.

Original review posted by user May 30, 2018

Avoid these people at all costs. Their worksmanship is shoddy and once you close (which they compel you to do with extensive "punch list" items, some of which are significant and short mortgage closing windows), they will not return your phone calls, messages or otherwise to do any of the punch list items or other things the building contract required them to do.

Everything is cheap from the paint to the wiring. They talk a great sales game and are very slick (also very pricey especially when you consider they don't do what they promise and contract for). But they are all about squeezing every dime out of you and not doing anything. They lie when you can get them and it is not just me who feels this way.

Every person I have spoken to in this development has had similar experiences. I read negative reviews of them prior to contracting and should have followed them and not their "slick" talk about wanting to make this model their showplace.

I have never dealt with such dishonest people who care less about their customers. Stay away.

Product or Service Mentioned: Khovnanian Homes House Construction.

Reason of review: Damaged or defective.

Preferred solution: Deliver product or service ordered.

I liked: Model homes, Location.

I didn't like: Defects they wont fix.

  • Khov South Carolina
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