Khovnanian Homes
Reviews and Complaints

The electrical system is ridiculous. Blowing fuses constantly. Kitchen, laundry room and tonight... my bedroom. How is it possible that you have a home constructed and this like the roof or the electrical system is only guaranteed for the first year? 30 years to pay a mortgage and the guarantee doesn't even last more than a year. I wonder if the house will burn down because of electrical problems.... Washer blows circuits...GFIs do nothing.... tonight i come home and all power is out in my bedroom. Why?... who knows? Can my house burn down from all these problems? Apparently Khov cuts corners at the risk to their buyers.

Avoid these people at all costs. Their worksmanship is shoddy and once you close (which they compel you to do with extensive "punch list" items, some of which are significant and short mortgage closing windows), they will not return your phone calls, messages or otherwise to do any of the punch list items or other things the building contract required them to do. Everything is cheap from the paint to the wiring. They talk a great sales game and are very slick (also very pricey especially when you consider they don't do what they promise and contract for). But they are all about squeezing every dime out of you and not doing anything. They lie when you can get them and it is not just me who feels this way. Every person I have spoken to in this development has had similar experiences. I read negative reviews of them prior to contracting and should have followed them and not their "slick" talk about wanting to make this model their showplace. I have never dealt with such dishonest people who care less about their customers. Stay away.

First, to be clear I do not want this report to be consider as a "Rip-Off report.,...it sounds cheap.....like I made an on-line purchase and the product delivered was clearly not was advertised...and I returns were not allowed so I was ripped-off. . I am just "venting" my concern in the public forum (to go on the record). I challenge all home builders to do the right thing by first respecting the all home owners' concerns by saying "What if I were in this person's shoes"??? Ok....so each section of 26 foot driveway began to pitt 16 months after moving in (Nov 2017). It was minor at the time and I did not give it much thought. Driveway was professionally sealed. Pitting has not stopped since Nov. 2017. At least once a week a must sweep driveway from more pitting and pealing so concrete "chips" are not tracked into home or garage. KHov rep. came to my home in Mid March of 2018. I also contacted concrete contractor located close buy who did the work. Contractor stated they would replace driveway but that I must go through Khov first. City building Director has requested KHov supply "trip ticket" showing pour date, supply company, PSI level, mix, if flyash or other additives were used that might "weaken" the concrete or violate city building code. No other driveway poured by KHov in the past 5 years (over 75 homes built in sub-divsion) have pitted in this multi-phase development. Khov has been aware of this for 3 months now and hopefully they do the right thing and replace the driveway. Another large builder in town has completed 10-15 homes down the street. Several of these homes have apron pitting and one driveway in particular is severely pitted and "peeling". My driveway is "failing" in a similar manner. These owners have filed a complaint with builder and city as I have. I wonder if these driveways had the same concrete supplier as I did???? I would like to think that home builders will honor their commitment to quality workmanship/materials. I think they will as Ryan Homes has an excellent reputation. KHov does too!!!!. I will provide a further updates soon. I do not want to post photos at this time to protect confidentiality of those involved....but my report is accurate. This is the second home I have built in this city which I respect.

Maintenance Department is worse doesn't take care of anything even if you are still under warranty. Material they used to build the house is very cheap. Think twice to buy a home with them. Very Very disappointed with the service. My garage door Brock down, obviously they didn't take care of it. But I called couple garage door fixing company and they told me that the door rod they used is a old one for my new build home. Gave us false information when they sold home to us. Chris is the maintenance manager here, Always have excuses to deny that its not covered in warranty. I DO NOT RECOMEND ANY ONE TO BUY HOME WITH KHOV BECAUSE OF POOR QUALITY OF MATERIAL THEY USE AND WORSE MAINTENANCE DEPARTMENT.

This is the worst company I have ever dealt with to build a home. They changed the closing date by moving it up a month. My doctor said I was not physically able to travel to Bluffton SC to do a walk through. This company doesn't care -- I had to be there. Walk thru to me means looking for small things that need to be tweaked. That is not the way Hovnanian does a walk through. There are over 100 items on my punch list -- knobs missing from cabinet doors. Doors out of alignment, no shower doors, no faucet or shower head in the master bath. Horrible workmanship. The superintendent did nothing to make the subs correct their shoddy workmanship. They are rude, their sales people lie. There is no customer service -- they are demanding and degrading to the buyer -- and that is before the closing. My banker said if I had a construction loan with this builder, he would not finance the project using K. Hovnanian. They have such a bad reputation. Wish I had done my homework.

All my windows have cracked seals causing condensation. Windows are worthless.